antaresdjputra
Jul 11, 2026, 4:06 PM
This is an appreciation post. I don't know whether this will reach out to them or not, but I hope my voice is heard through this post. Go to second post for Bahasa Indonesia. I'm writing this post while riding Malioboro Express. To all members of PT. KAI @kai121_ I would like to give my most sincere gratitude to all crew member of Kereta Api Indonesia. Regardless of your occupation, one word that comes to my mind is hospitality. I salute your dedication of bringing highest quality of service that you can give to your passenger. From the customer service on the desk, the security guard that make sure passengers are all set, the conductor that drives the train, to janitors that cleaned up the mess we made and attendants that ready to whole-heartedly helped us with sincerity and smiles through months of training. No matter what, doing a job that requires constant "smile and wave" is not easy. For that, my hats are off for you. I'm writing this not for seeking fame. I'm writing this to let you know that as a passenger, we may not know the hardship you've gone through. But, we hope all of you will keep doing your job with those smile you gives to us even if it hurts. It's not easy, but stay true to your professionalism. Thank you @kai121_ for your service. 🫡 I'll see you when the time comes again. . Kepada seluruh anggota PT. KAI Saya ingin memberikan rasa terima kasih saya sebesar-besarnya kepada seluruh anggota Kereta Api Indonesia. Tidak peduli apa pekerjaan mereka, satu kata yang datang di pikiran saya adalah keramah-tamahan. Saya hormat dengan dedikasi teman-teman untuk membawa kualitas terbaik yang diberikan kepada penumpang anda. Mulai dari layanan pelanggan di depan, penjaga yang memerhatikan penumpang, kondektur yang membawa kereta, hingga ahli kebersihan yang membersihkan semua kotoran dan pramugari/pramugara yang siap melayani dengan sepenuh hati lewat senyuman mereka yang telah melewati pelatihan berbulan-bulan. Apapun yang terjadi, melakukan pekerjaan yang memerlukan "senyum dan melambaikan tangan" adalah sesuatu yang tidak mudah. Untuk itu, topi saya tunduk kepada teman-teman semua. Saya menulis ini bukan untuk ketenaran. Saya menuli